Jacquelyn is a technology and operations executive with over 20 years of experience driving enterprise modernization and ITSM strategy for organizations like the Cystic Fibrosis Foundation. She is a Certified Scrum Product Owner recognized for delivering scalable solutions and leading large operations teams to elevate organizational performance.
Outside of her professional life, Jacquelyn is a self-taught woodworker who has developed it as a hobby over the last few years, sharing her projects with online communities. She also shows interest in Buddhist philosophy and is involved in fundraising for the Cystic Fibrosis Foundations mission.
She once built a companys Maryland operations from the ground up, reducing labor costs by 25% by implementing a new shared-services model.
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