Jade Yates in

Jade Yates

Doer · DISC type sd
General Manager Operations at Toyota Finance Australia
📍 Greater Melbourne Area, Australia

Jade Yates is the General Manager of Operations at Toyota Finance Australia, leading national operations with a focus on strategic growth and service excellence. With over 15 years in financial services, colleagues describe her as sensationally well-organized, perceptive, and knowledgeable. She holds a Bachelor of Business from the University of Melbourne.

Jade previously worked on creating financial teaching and e-learning materials at a company called Money 101.

Read the full overview →
Experience
21 Years
Current Role
General Manager Operations
Job Level
Senior
Location
Greater Melbourne Area, Australia
Personality Overview

How Jade shows up

Long-term Focused
Risk-Accepting
Results Focused

They might take some time to make their mind up but once they do, they don't change it easily. They are very professional in their approach and can weigh multiple perspectives together. Reading between the lines and seeing beyond your words comes naturally to them.

Priorities

Topics Jade cares about

Operational Excellence
Leads large-scale national operations across retail, fleet, and ride-share segments with a focus on driving service efficiency and strategic growth.
Customer Transformation
Her role is centered on transforming service delivery through a customer-first lens to create innovative experiences and enhance satisfaction.
+4 more topics Login to view topics
Career

Work history

8-2023
General Manager Operations
Toyota Finance Australia
8-2021 - 8-2023
Head of Retail Lending
Toyota Finance Australia
7-2020 - 8-2021
Head of Fulfilment and Service
Toyota Finance Australia
5-2019 - 7-2020
National Manager, Customer Centre & Loyalty
Nissan Financial Services Australia Pty Ltd
3-2019 - 5-2019
Head of Insurance Operations
Hostplus
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2-2022 - 10-2022
Certificate IV Credit Management
Kaplan Professional
2-2013 - 12-2014
Advanced Diploma
Australian National Institute of Business and Technlogy
2010 - 2011
Cert IV
Accredited Online Training
Social presence
in
Behavioral profile

DISC profile (public)

s

Steadiness (S)

Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.

Other Toyota Finance Australia Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Jade. Free, 10 seconds.