James Carter

Commander
DISC Type : D

Group Head of Technology at ACEREZ

Greater Sydney Area, Australia

Overview

James Carter is a transformational CIO and the current Group Head of Technology at ACEREZ, leading the technology strategy for NSW’s first large-scale renewable energy transmission network. His career includes CIO roles at Sydney Metro and Inner West Council, focusing on digital transformation, cybersecurity, and IT governance. He holds degrees from Macquarie University and the University of Sydney.

He is passionate about mentoring the next generation of IT leaders, founding an advisory firm to provide executive consulting and leadership mentoring. He actively supports and promotes other technology leaders and their work within his professional network, fostering a sense of community.

He has led technology for Australia’s largest public transport infrastructure program (Sydney Metro) and is now driving the tech ecosystem for a pioneering renewable energy grid.

Personality Overview

Decisive

Very Quick

Impact-Driven

They like to move fast and expect the same from others.  They are not always relationship oriented. More than the product, they care about the impact of the product.

Topics They Care About

AI in Infrastructure
Recently spoke on a panel at the CIO & CISO Leaders Summit about balancing innovation and security while deploying AI across critical infrastructure.
Renewable Energy Tech
Leads technology strategy at ACEREZ for NSW’s first major renewable energy zone, focusing on creating a cloud-first, AI-powered digital energy ecosystem.
Cybersecurity & Governance
His roles consistently involve strengthening cybersecurity resilience, implementing frameworks like ISO 27001, and ensuring compliance for critical infrastructure.

Media Appearances

James has no verified media appearances

Work History

1-2025
Group Head of Technology at ACEREZ
1-2023
Founder & Principal at Highpath Digital
10-2023 - 4-2024
Chief Information Officer (CIO) at Inner West Council
10-2021 - 2-2023
Chief Information Officer (CIO) at Sydney Metro
1-2019 - 10-2021
Director Information & Technology (CIO) at Sydney Metro

Education

Master’s Degree from Macquarie University
Bachelor’s Degree from University of Sydney

More Information

Social Presence :

Prographics :

Exp : 19 Location : Greater Sydney Area, Australia Job Level : Mid-senior Designation : Group Head of Technology at ACEREZ
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Insights For Selling To James

During A Call Or A Meeting

DO's

  • Be respectful but crisp
  • Objectively showcase the impact that your product creates
  • Hold your ground without indulging in one-upmanship

DONT's

  • Avoid being too verbose
  • Don’t take too much time in sending them information if they ask for any
  • Don't try too hard to forge relationships with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with James is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from James

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will James move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can James take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And James

Personality Compatibility


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