James DeLuca in

James DeLuca

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Executive busness and technical operations manager at Crown Supply Co., Inc.
📍 Greenville, Rhode Island, United States

James DeLuca is an executive business and technical operations manager with a deep background in ITSM applications and BMC Remedy development. His career includes roles as a developer at Schneider Electric, a managing consultant at Guidehouse, and he holds an ITIL Foundation certification. He earned his Bachelor of Science from Saint Michaels College.

His technical expertise includes managing a significant upgrade of the Remedy platform from version 7. 6 to 8. 1, showcasing his hands-on development and project management skills.

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Experience
15 Years
Current Role
Executive busness and technical operations manager
Job Level
Middle
Location
Greenville, Rhode Island, United States
Personality Overview

How James shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics James cares about

ITSM Applications
Has a demonstrated history of working across a wide variety of ITSM applications throughout his career.
BMC Remedy Platform
Possesses deep experience as a Remedy Developer at multiple companies, including specific work on platform upgrades, custom development, and management.
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Career

Work history

4-2025
Executive busness and technical operations manager
Crown Supply Co., Inc.
6-2022 - 7-2024
Managing Consultant
Guidehouse
5-2022 - 7-2024
Managing Consultant
Guidehouse
4-2019 - 5-2022
BMC Remedy Developer
Amica Insurance
7-2013 - 4-2019
Remedy Developer
Schneider Electric
In the press

Media appearances

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Education
8-2004 - 5-2008
Bachelor of Science - BS
Saint Michael's College
2004 - 2008
Information Systems
Saint Michael's College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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