James Harries in

James Harries

Head of CRM (Food) at Sainsbury's
📍 London, England, United Kingdom

James Harries is the Head of CRM (Food) at Sainsburys, leveraging extensive experience in customer insight and analytics from prior roles at Nectar Loyalty. He specializes in using data to understand business performance and shape marketing propositions, holding a specialized MSc in GIS for Business and Service Planning from the University of Leeds.

His professional focus includes applying Behavioural Science principles to understand advertising effectiveness and customer behavior.

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Experience
18 Years
Current Role
Head of CRM (Food)
Job Level
Mid-senior
Location
London, England, United Kingdom
Personality Overview
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Priorities

Topics James cares about

Customer Insight & CRM
As Head of CRM, he has a demonstrated history of working with customer data to generate insights for marketing and business performance in the retail industry.
Behavioural Science
He has a background in embedding Behavioural Science principles to help shape marketing propositions and understand advertising effectiveness at Sainsbury's.
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Career

Work history

2-2022
Head of CRM (Food)
Sainsbury's
11-2018 - 2-2022
Head of Insight - Business Performance & Marketing
Sainsbury's
1-2017 - 11-2018
Trading Insight Manager (Secondment)
Sainsbury's
7-2017 - 11-2018
Lead Consultant
Nectar Loyalty
3-2015 - 7-2017
Senior Business Consultant
Nectar Loyalty
In the press

Media appearances

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Education
2004 - 2005
MSc
University of Leeds
2001 - 2004
BA (hons)
Sheffield Hallam University
Social presence
in

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