James Howell

Observer
DISC Type : ci

Managed Services Lead at Brighthouse Financial

Charlotte Metro, United States

Overview

James Howell is the Managed Services Lead at Brighthouse Financial, where he guides products from concept to successful completion. His background includes roles as a Solution Owner at Slalom Build and a Business Analyst at Bank of America. He holds a Masters degree from Eastern Michigan University and is a certified Salesforce Administrator.

He shows a keen interest in developing new talent, actively promoting internship opportunities within his company. His professional posts suggest a pragmatic and iterative approach to problem-solving, valuing persistence and refinement in his work process.

James holds dual certifications as a Salesforce Certified Administrator and an Amazon Web Services Cloud Practitioner.

Personality Overview

Curious

Value Driven

Assertive

They are generally good communicators and can be hard to convince.  They are likely to ask many questions and look heavily for supporting information. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Product Lifecycle
He focuses on narrating the process of taking a product from its initial concept to a successful launch that meets client needs.
Managed Services
As the Managed Services Lead at Brighthouse Financial, he is directly responsible for the strategy and execution of these services.
Cloud Platforms
He is certified in both Salesforce and AWS, indicating strong expertise in both CRM and broader cloud infrastructure ecosystems.

Media Appearances

James has no verified media appearances

Work History

3-2021
Managed Services Lead at Brighthouse Financial
8-2019 - 3-2021
Solution Owner at Slalom Build
10-2018 - 5-2019
Business Analyst at Bank of America
3-2018 - 10-2018
Solutions Manager at Kroger Technology
9-2016 - 3-2018
Salesforce Analyst at tiag®

Education

2009 - 2012
Master's degree from Eastern Michigan University
2004 - 2009
Bachelor of Arts (B.A.) from Hampton University

More Information

Social Presence :

Prographics :

Exp : 8 Location : Charlotte Metro, United States Job Level : Middle Designation : Managed Services Lead at Brighthouse Financial
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Insights For Selling To James

During A Call Or A Meeting

DO's

  • Focus on immediate action-items rather than the larger goals
  • Share testimonials from known people and give multiple examples of product value
  • Help them understand the risk aspect fully while inspiring confidence

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t try to rush them into a decision, provide all necessary information first
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with James is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from James

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will James move?

  • They like to perform full analysis and can take time to make any decision.
  • Can James take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And James

Personality Compatibility


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