James Moreno

Observer
DISC Type : ic

Manager II, Cardholder Disputes and Negative Balance Management at Blackhawk Network

Fernley, Nevada, United States

Overview

James has no verified overview

Personality Overview

Assertive

Curious

Value Driven

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally strong communicators and are not easy to convince. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

James has no verified topics they care about

Media Appearances

James has no verified media appearances

Work History

2-2013
Manager II, Cardholder Disputes and Negative Balance Management at Blackhawk Network
2-2013 - 4-2022
Manager Fraud Prevention of Risk Operations at Blackhawk Network
9-2012 - 2-2013
CTR Specialist - Financial Intelligence Unit at Union Bank
10-2006 - 9-2012
Cash Vault Specialist at Union Bank
3-2005 - 10-2006
Account Reconciliation Customer Service Specialist at Union Bank

Education

2001 - 2003
Education details unavailable from California Culinary Academy

More Information

Social Presence :

Prographics :

Exp : 21 Location : Fernley, Nevada, United States Job Level : Middle Designation : Manager II, Cardholder Disputes and Negative Balance Management at Blackhawk Network
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Insights For Selling To James

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Help them understand the risk aspect fully while inspiring confidence
  • Build rapport, it will come handy to handle hard questions later

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with James is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from James

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will James move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can James take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And James

Personality Compatibility


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