James Newson is the Head of Customer Excellence for North America at Iron Mountain, leveraging over 30 years of experience in customer service, sales, and operations. A Johnson & Wales University graduate with a Lean Six Sigma Yellow Belt, he is recognized by peers as an energetic, enthusiastic, and conscientious leader focused on global business transformation.
James shows a keen interest in leadership development and continuous improvement, frequently sharing articles on professional goal-setting, key performance indicators, and the importance of core values. He has a particular affinity for concise, well-structured information, often sharing "Top 5" or "Top 10" lists from reputable business publications.
He has built a notably diverse career, holding senior leadership roles in banking, retail, consumer goods, and logistics before his current role in information management.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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