James Newson is the Head of Customer Excellence for North America at Iron Mountain, leveraging over 30 years of experience in customer service, sales, and operations. A Johnson & Wales University graduate with a Lean Six Sigma Yellow Belt, he is recognized by peers as an energetic, enthusiastic, and conscientious leader focused on global business transformation.
James shows a keen interest in leadership development and continuous improvement, frequently sharing articles on professional goal-setting, key performance indicators, and the importance of core values. He has a particular affinity for concise, well-structured information, often sharing "Top 5" or "Top 10" lists from reputable business publications.
He has built a notably diverse career, holding senior leadership roles in banking, retail, consumer goods, and logistics before his current role in information management.
Read the full overview →They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They are not very likely to become strong advocates of your product or service They focus on the results, but can still be quite procedural and analytical about how to get there
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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