James Robertson

Evaluator
DISC Type : Dcs

Project Manager at Pacificomm

Auckland, Auckland, New Zealand

Overview

James is an experienced operations and IT professional with over 15 years of experience driving business success through process improvements and strategic leadership. He previously led operations and IT at STIHL New Zealand and holds an MBA from Auckland University of Technology.

Outside of his professional life, James is a dedicated hockey coach for the Howick Pakuranga Hockey Club. His commitment to the sport was recognized with a sponsorship award for his unwavering dedication to coaching and advancing his skills. He also cares for his two cats, Cleo and Shadow.

James was honored with a coaching award from his hockey club for his commitment to advancing his coaching abilities.

Personality Overview

Fast But Analytical

Thorough Evaluator

Quality Focused

They are not very likely to become strong advocates of your product or service  They focus on the results, but can still be quite procedural and analytical about how to get there They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical

Topics They Care About

Operational Excellence
His career at STIHL and professional headline highlight a strong focus on operational efficiency, business process optimization, and driving tangible cost savings through strategic improvements.
IT Transformation
He progressed from Systems Administrator to Information Systems Manager, where he developed IT strategy and was the local Project Manager for the rollout of SAP in New Zealand.
Supply Chain & Logistics
As Operations Manager, he was responsible for enhancing supply chain efficiency and managed warehouse and logistics departments, indicating deep expertise in this area.

Media Appearances

James Robertson - Project Manager at Pacificomm. Featured in The Org

See Now

Work History

3-2025
Project Manager at Pacificomm
5-2018 - 12-2024
Operations Manager at STIHL New Zealand Ltd.
1-2017 - 4-2018
Information Systems Manager at STIHL New Zealand Ltd.
4-2012 - 12-2016
Senior Systems Analyst at STIHL New Zealand Ltd.
5-2008 - 4-2012
Systems Administrator at STIHL New Zealand Ltd.

Education

2014 - 2016
Master of Business Administration (M.B.A.) from Auckland University of Technology
1997 - 2002
Bachelor of Information Sciences

More Information

Social Presence :

Prographics :

Exp : 22 Location : Auckland, Auckland, New Zealand Job Level : Middle Designation : Project Manager at Pacificomm
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Insights For Selling To James

During A Call Or A Meeting

DO's

  • Showcase how you can impact results but also make sure that you share detailed information too
  • Be prepared for comments or questions that are critical of your product or your claims
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.

DONT's

  • Avoid too much small talk, just a few formal pleasantries should be fine
  • Don’t nudge them to do something by using the logic that others have done the same
  • Avoid making strong statements, instead invite them to agree with you by asking them questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with James is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from James

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will James move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can James take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And James

Personality Compatibility


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