James Steptoe

Examiner
DISC Type : cs

Global Sales Director at Puretech Process Systems

Redhill, England, United Kingdom

Overview

James Steptoe is a Global Sales Director at Puretech Process Systems with 20 years of experience in high-purity water and gas systems for the pharmaceutical, biopharma, and healthcare industries. He holds a CMI Level 7 Senior Leadership certification and has a background that spans from hands-on installation to founding his own company.

Outside of work, James is an active community member and philanthropist. He participates in charity bike rides to raise funds for cancer support and is an avid supporter of his local cricket club, Bridgend Town Cricket Club.

He founded his own company, JWS Water Engineering, which was successfully acquired by B. Braun Avitum in 2014.

Personality Overview

Status Quo Seeker

Late Adopter

Overcautious

They are always well-planned and adopt a systematic approach.  They do not like taking risks at all and go for proven options in the end. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

High-Purity Water Systems
His entire career is focused on water treatment, from renal dialysis to Water for Injection (WFI) systems for the pharmaceutical sector, where he is a frequent speaker.
Pharmaceutical Manufacturing
He specializes in providing process systems for the pharmaceutical, biopharma, and cosmetics markets, a key focus since his time at Veolia and now globally with Puretech.
Charity Fundraising
He participated in an Oxford-to-Cambridge charity bike ride to raise money for Macmillan Cancer Support, showing a commitment to philanthropic causes.

Media Appearances

James has no verified media appearances

Work History

9-2021
Global Sales Director at Puretech Process Systems
7-2019 - 9-2021
Global Sales Manager at Puretech Process Systems
1-2017 - 7-2019
Business Development Manager at Veolia Water Technologies UK
7-2014 - 12-2016
Business Development Manager at B. BRAUN AVITUM UK LIMITED
10-2011 - 7-2014
Managing Director/Owner at JWS Water Engineering Limited

Education

1992 - 1996
Education details unavailable from John Colet, Wendover.

More Information

Social Presence :

Prographics :

Exp : 14 Location : Redhill, England, United Kingdom Job Level : Mid-senior Designation : Global Sales Director at Puretech Process Systems
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Insights For Selling To James

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • Be firm in your communication and stay in control
  • Expect them to be vague in response to your questions, ask firmly and pointedly

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with James is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from James

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will James move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can James take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And James

Personality Compatibility


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