Janine Grooteman in

Janine Grooteman

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Product Owner Reisondersteuning International at Nederlandse Spoorwegen
📍 Amsterdam, North Holland, Netherlands

Janine Grooteman is the Product Owner for International Passenger Support at NS, the Dutch national railway. With a background in marketing and as a Certified Scrum Master, she has spent her career driving growth, customer satisfaction, and retention for international train services. She is a graduate of HU University of Applied Sciences Utrecht.

Janine shows a keen interest in the world of digital innovation and pioneering technologies. She is passionate about talent development, believing that individual skills and abilities should be shared and cultivated within an organization to achieve collective success.

She is a Certified Scrum Master, applying agile methodologies to enhance customer retention and growth.

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Experience
17 Years
Current Role
Product Owner Reisondersteuning International
Location
Amsterdam, North Holland, Netherlands
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Janine cares about

International Travel
Her career is focused on international train services at NS, including product marketing for the Intercity Brussels line and communications for Thalys and Eurostar.
Customer Experience
Previous roles emphasized creating a "pleasant door-to-door experience" and directly tied her responsibilities to customer satisfaction metrics for international travelers.
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Career

Work history

3-2025
Product Owner Reisondersteuning International
Nederlandse Spoorwegen
8-2019 - 2-2025
Marketeer Reisondersteuning
NS International
11-2017 - 7-2019
Marketeer Behoud en Certified Scrum Master
NS International
6-2014 - 10-2017
Productmarketeer Intercity Brussel
NS International
7-2011 - 5-2014
Adviseur Marketingcommunicatie
NS International
In the press

Media appearances

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Education
2014 - 2015
Post-HBO
Beeckestijn Business School
2006 - 2011
HBO
HU University of Applied Sciences Utrecht (Hogeschool Utrecht)
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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