Janine Grooteman

Examiner
DISC Type : cs

Product Owner Reisondersteuning International at Nederlandse Spoorwegen

Amsterdam, North Holland, Netherlands

Overview

Janine Grooteman is the Product Owner for International Passenger Support at NS, the Dutch national railway. With a background in marketing and as a Certified Scrum Master, she has spent her career driving growth, customer satisfaction, and retention for international train services. She is a graduate of HU University of Applied Sciences Utrecht.

Janine shows a keen interest in the world of digital innovation and pioneering technologies. She is passionate about talent development, believing that individual skills and abilities should be shared and cultivated within an organization to achieve collective success.

She is a Certified Scrum Master, applying agile methodologies to enhance customer retention and growth.

Personality Overview

Late Adopter

Tough To Convince

Process Oriented

They do not like taking risks at all and go for proven options in the end.  They are quite aware of their needs and limitations, so they are unlikely to over-promise. Being observant comes to them naturally.

Topics They Care About

International Travel
Her career is focused on international train services at NS, including product marketing for the Intercity Brussels line and communications for Thalys and Eurostar.
Customer Experience
Previous roles emphasized creating a "pleasant door-to-door experience" and directly tied her responsibilities to customer satisfaction metrics for international travelers.
Agile Methodologies
As a Certified Scrum Master and former member of an Agile growth team, she has hands-on experience applying these frameworks to improve marketing and retention.

Media Appearances

Janine has no verified media appearances

Work History

3-2025
Product Owner Reisondersteuning International at Nederlandse Spoorwegen
8-2019 - 2-2025
Marketeer Reisondersteuning at NS International
11-2017 - 7-2019
Marketeer Behoud en Certified Scrum Master at NS International
6-2014 - 10-2017
Productmarketeer Intercity Brussel at NS International
7-2011 - 5-2014
Adviseur Marketingcommunicatie at NS International

Education

2014 - 2015
Post-HBO from Beeckestijn Business School
2006 - 2011
HBO from HU University of Applied Sciences Utrecht (Hogeschool Utrecht)

More Information

Social Presence :

Prographics :

Exp : 17 Location : Amsterdam, North Holland, Netherlands Job Level : N/A Designation : Product Owner Reisondersteuning International at Nederlandse Spoorwegen
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Insights For Selling To Janine

During A Call Or A Meeting

DO's

  • Be firm in your communication and stay in control
  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Janine is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Janine

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Janine move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Janine take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Janine

Personality Compatibility


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