Jason Cartwright

Energizer
DISC Type : I

Problem Management Specialist at Telstra

Greater Melbourne Area, Australia

Overview

Jason is a Problem Management Specialist at Telstra with nearly two decades of problem-solving experience. He specializes in facilitating post-incident reviews for the most critical IT and emergency services networks, identifying root causes and outlining clear steps for senior management.


He managed post-incident reviews for Australias Triple Zero (000) emergency services platform.

Personality Overview

Imaginative

Enthusiastic

Believer

They are people oriented, friendly and like creating new connections.  They are not always early adopters but can be pursuaded by leveraging strong relationships. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

Post-Incident Reviews
His core role involves facilitating post-incident reviews for critical IT network events, a process he expresses a genuine passion for in his work.
Critical Infrastructure
Has direct experience managing and reviewing incidents for national emergency (Triple Zero), mobile, power, and transmission networks.
Root Cause Analysis
With nearly two decades of experience, he possesses advanced skills in investigating complex issues to uncover the true story and identify contributing factors.

Media Appearances

Jason has no verified media appearances

Work History

1-2010 - 9-2024
Problem Management Specialist at Telstra
2-2000 - 2-2010
National Technical and Managerial Support Specialist - Incident Management at Telstra
9-1996 - 12-1999
Service Assurance Officer-Technical Expert - Hybrid Fibre Coax (HFC) FOXTEL & Bigpond at Telstra
1-1989 - 5-1996
Senior Technical Officer at Telstra

Education

Education details unavailable from Telstra

More Information

Social Presence :

Prographics :

Exp : 35 Location : Greater Melbourne Area, Australia Job Level : N/A Designation : Problem Management Specialist at Telstra
URL has been copied!

Insights For Selling To Jason

During A Call Or A Meeting

DO's

  • Share some stories about how you you have helped people in similar positions succeed
  • Be friendly and entertaining in your conversation
  • Talk anecdotally about the customer experience that your product offers

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid cutting into their flow
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jason is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Jason

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Jason move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Jason take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Jason

Personality Compatibility


Other Telstra Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.