Jason 🧠 Shen

Pioneer
DISC Type : DIS

Executive Coach at Refactor Labs

Brooklyn, New York, United States

Overview

Jason Shen is an executive coach and the founder of Refactor Labs, where he advises venture-backed founders on navigating growth and pivotal moments. A three-time startup founder and Y Combinator alum, he has held product leadership roles at Meta and Etsy. He earned both his Bachelors and Masters degrees from Stanford University.

Outside of his professional life, Jason is a retired NCAA champion gymnast who captained the Stanford team. He actively supports the AAPI community as a founding board member of Lunar Accel, a leadership development nonprofit. He lives in Brooklyn with his wife, Amanda, who is a multidisciplinary artist.

Jason holds a Guinness World Record for completing the most Aztec push-ups in one minute, setting the record at 50.

Personality Overview

Driven But Considerate

Decisive But Friendly

Dynamic But Sincere

They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed  They have the unique ability to win both love and respect from their team (or outsiders) If they are convinced, they can become very strong champions for your product

Topics They Care About

Founder Coaching
As 'The Outlier Coach, ' he specializes in helping founders of venture-backed startups build conviction, navigate challenges, and scale themselves as leaders.
Startup Pivots
He authored "The Path to Pivot, " a playbook for founders, and frequently writes and speaks about resilience and reinvention in business.
AAPI Leadership
He is a founding board member of Lunar Accel, a nonprofit dedicated to developing AAPI professionals and helping them break the 'bamboo ceiling'.

Media Appearances

Jason has no verified media appearances

Work History

12-2020
Executive Coach at Refactor Labs
Writer and Speaker at Refactor Labs
10-2023
Founding Board Member at Lunar Accel
5-2022
Angel Investor at Scout
5-2021
Angel Investor at FSH Technologies

Education

Bachelors & Masters of Science from Stanford University
Ridejoy (Summer 2011) from Y Combinator

More Information

Social Presence :

Prographics :

Exp : 5 Location : Brooklyn, New York, United States Job Level : Junior Designation : Executive Coach at Refactor Labs
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Insights For Selling To Jason 🧠

During A Call Or A Meeting

DO's

  • During followups, use calls or text if needed, they should be fine
  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Build a trustworthy relationship while keeping the product center-stage

DONT's

  • Don’t be very informal during the early interactions even if they are being so themselves
  • Don’t hesitate from asking questions or pushing them, but take a formal approach
  • Don't lean very heavily into providing too much information, sharing whitepapers etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jason 🧠 is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Jason 🧠

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Jason 🧠 move?

  • They are generally fast movers and can take quick decisions
  • Can Jason 🧠 take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Jason 🧠

Personality Compatibility


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