Jason Smith in

Jason Smith

Login to view DISC.
Manager, Account Management at SmithRx
📍 Salt Lake City, Utah, United States

Jason is a customer success leader with over 20 years of experience building client partnerships, primarily in the Human Capital Management and SaaS industries. He has a proven track record of mentoring teams to enhance customer experiences. He holds a B.A. in Organizational Communications from the University of Utah and is described by colleagues as a driven, supportive, and knowledgeable leader.

Jason has a strong interest in companies known for creativity and immersive experiences, including The Walt Disney Company, Walt Disney Imagineering, and the interactive entertainment company Electronic Arts (EA).

He began his career managing customer service operations for consumer brands like Southwest Airlines and FranklinCovey before moving into B2B tech.

Read the full overview →
Experience
21 Years
Current Role
Manager, Account Management
Job Level
Middle
Location
Salt Lake City, Utah, United States
Personality Overview

How Jason shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Jason cares about

Client Partnerships
His career is built on creating strong, collaborative relationships with C-level executives and business leaders to ensure customer satisfaction and loyalty.
Human Capital Management
He has deep expertise in the HCM space, leading service teams that provide benefits and payroll administration for hundreds of clients at PlanSource and ADP.
+5 more topics Login to view topics
Career

Work history

12-2022
Manager, Account Management
SmithRx
8-2014 - 12-2022
Sr Director HCM Customer Success
PlanSource
6-2004 - 3-2014
Director of Client Success
ADP National Accounts
Customer Service Manager Airlines
Southwest Airlines
Customer Service Assistant Manager
FranklinCovey
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
B.A. Organizational Communications
University of Utah
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other SmithRx Employees

Explore more public profiles from related professionals.

Adrienne Whelan
Adrienne Whelan
Manager, Talent Acquisition
SmithRx
 Christopher Biats
Christopher Biats
Sr. Director, Proposals and Pricing Strategy
SmithRx
 Skyler Stewart
Skyler Stewart
Partner Relationship Manager
SmithRx

More profiles

Discover additional public profiles from our index.

Smit Mehta
Smit Mehta
Senior Clinical Account Manager
SmithRx
JP
Jessica Payne
Senior Account Manager
SmithRx
 Brian Ciriot
Brian Ciriot
Senior Account Manager
SmithRx
 Fiona Giarratana Young
Fiona Giarratana Young
Senior Talent Acquisition Partner, Tech
SmithRx
Unlock the full playbookSee exactly how to sell to Jason. Free, 10 seconds.