Jason Ward in

Jason Ward

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Vice-presidente de Marketing e Pessoas at Azul Linhas Aéreas Brasileiras
📍 São Paulo, Brazil

Jason Ward is the Vice President of Marketing and People at Azul Linhas Aéreas, where he has been a founding member since 2008. With a 30-year career spanning the US, Brazil, and Portugal, he specializes in customer experience, marketing, and people management. He holds a BA in Accounting from the University of Utah.

Originally from the US but considering himself Brazilian at heart, Jason is married and a father of four children. His international career reflects a deep connection with diverse cultures, particularly Brazilian culture, which he has embraced personally and professionally.

As a founding executive, he was instrumental in creating Azuls original vision, mission, and customer service philosophy from the ground up.

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Experience
25 Years
Current Role
Vice-presidente de Marketing e Pessoas
Location
São Paulo, Brazil
Personality Overview

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Priorities

Topics Jason cares about

Customer Experience
A core pillar of his career, he has consistently focused on creating and implementing award-winning service standards for all customer-facing departments at Azul.
Corporate Culture
As head of "Pessoas" (People), he actively works to make Azul the best airline to work for, frequently visiting bases to connect with employees.
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Career

Work history

1-2025
Vice-presidente de Marketing e Pessoas
Azul Linhas Aéreas Brasileiras
6-2014 - 1-2025
VP de Pessoas, Clientes e ESG
Azul Linhas Aéreas Brasileiras
6-2011 - 6-2014
Executive Vice President Customer Service & Human Relations
Azul Linhas Aéreas Brasileiras
6-2008 - 6-2011
Senior Director Customer Service
Azul Linhas Aéreas Brasileiras
12-2015 - 9-2017
COO
TAP Air Portugal
In the press

Media appearances

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Education
1992 - 1996
BA - Accounting
University of Utah - David Eccles School of Business
1986 - 1989
Education details unavailable
BHS
Social presence
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Behavioral profile

DISC profile (public)

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