Jay B.

Enthusiast
DISC Type : i

Cloud Support Engineer at Microsoft

Baltimore, Maryland, United States

Overview

Jay B. is an experienced Cloud and System Engineer at Microsoft with a strong background in Azure Kubernetes Service, AWS, and network infrastructure. Holding an Advanced Software Developer Certification and a Bachelor of Science from the University of Phoenix, he has previously contributed his skills at companies like Iron Mountain and EY.


He holds a certification in "AI For Everyone, " indicating a proactive interest in artificial intelligence beyond his core cloud engineering responsibilities.

Personality Overview

Amiable & Agreeable

Story Driven

Optimistic

They tend to be agreeable by nature, so take their promises with a pinch of salt.
  Unlike D or C types, they are convinced more by stories and testimonials. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

Cloud Infrastructure
As a Cloud Support Engineer at Microsoft and a former System Engineer, he possesses deep expertise in Azure, AWS, and managing complex cloud environments.
Kubernetes & AKS
His current role focuses on the Azure Kubernetes Service, highlighting his hands-on experience with modern container orchestration and cloud-native application support.
Enterprise IT Support
His career history, including roles at EY and Cambium Learning Group, demonstrates a strong foundation in high-level technical support and problem-solving.

Media Appearances

Jay has no verified media appearances

Work History

9-2023
Cloud Support Engineer at Microsoft
5-2022 - 10-2023
System Engineer at Iron Mountain
11-2021 - 5-2022
Cloud Support Engineer at Microsoft
9-2021 - 11-2021
Network Operations Center Engineer at Cambium Learning Group
2-2018 - 11-2021
Support Analyst at EY

Education

2019 - 2021
Bachelor of Science - BS from University of Phoenix

More Information

Social Presence :

Prographics :

Exp : 8 Location : Baltimore, Maryland, United States Job Level : Middle Designation : Cloud Support Engineer at Microsoft
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Insights For Selling To Jay

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Ask them how their day is going or exchange some other pleasantries
  • Maintain high, positive energy and convey confidence

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t ask too many questions in one go, weave them into the flow
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jay is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Jay

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Jay move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Jay take some risk or not?

  • They can take some low-probability risks if needed.

You And Jay

Personality Compatibility


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