Jaya Gopalan in

Jaya Gopalan

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Insights Consultant at Freelance
📍 United States

Jaya Gopalan is an insights and research director with experience at Suzy and in freelance consulting. She partners with enterprise clients in technology, healthcare, and financial services to design research programs and deliver actionable insights. Colleagues describe her as a talented, collaborative, and client-focused researcher with deep methodological knowledge.

Endlessly curious about human decision-making, Jaya is passionate about uncovering the stories behind data through in-depth interviews. She values creating meaningful professional relationships and enjoys connecting with peers in person. Her interests also extend to the societal impact of new technologies, particularly artificial intelligence.

Jaya has recently developed a strong interest in cybersecurity, attending conferences on the topic and sharing takeaways on zero-trust architecture.

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Experience
13 Years
Current Role
Insights Consultant
Job Level
Mid-senior
Location
United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Jaya cares about

Consumer Behavior
Her entire career is driven by a curiosity for why people make the choices they do, combining data analysis with qualitative insights to understand consumer motivations.
AI-Enabled Research
She leveraged AI-enabled platforms at Suzy to deliver insights with speed and scale. She also follows the impact of AI on younger generations.
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Career

Work history

9-2025
Insights Consultant
Freelance
2-2025 - 8-2025
Director, Research Design and Strategy
Suzy
6-2021 - 2-2025
Insights Manager
KS&R
3-2018 - 5-2021
Research and Content Manager
SMA Strategy Meets Action
7-2017 - 2-2018
Senior Researcher
SMA Strategy Meets Action
In the press

Media appearances

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Education
2004 - 2006
MA
Marquette University
2002 - 2004
MA
University of Madras
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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