Jean-Christophe Jaunin is the Global Chief Customer & Tech Officer at Nestlé Nespresso SA, where he integrates customer experience, sales, and technology. He is a customer-obsessed leader with a background in finance and commercial leadership across Europe, Asia, and North America, and holds a Masters from the University of Geneva.
He has a deep passion for connecting strategy, technology, and the human experience to create lasting impact. This customer-centric focus drives his approach to business growth, blending his global professional experience with an emphasis on how people interact with brands across all touchpoints.
He was recently appointed to the Board of Directors at Cybersource, a Visa solution, in May 2024.
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