Jeff Comstock in

Jeff Comstock

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President, Product & Technology at NiCE
📍 Greater Seattle Area, United States

Jeff Comstock is the President of Product & Technology at NiCE, leading the firms customer experience (CX) portfolio. He joined after a distinguished 25-year career at Microsoft, where he was Corporate Vice President for the Dynamics 365 Customer Experience business, driving significant growth. He holds an MBA from The University of Chicago Booth School of Business.

There is no publicly available information regarding Jeffs personal life, hobbies, or interests outside of his professional career.

He holds patents for "Policy-based Management of Data Elements in a Document Schema for Data Transactions" and "Test Automation for Business Applications. "

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Experience
10 Years
Current Role
President, Product & Technology
Job Level
Middle
Location
Greater Seattle Area, United States
Personality Overview

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Communication Style
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Priorities

Topics Jeff cares about

AI in Customer Experience
A core focus of his recent career, he led the integration of AI-powered copilots and agents into Microsoft's CX suite and now spearheads NiCE's AI-first strategy.
Contact Center Innovation
He was instrumental in building and launching Microsoft's Dynamics 365 Contact Center, demonstrating a deep focus on modernizing customer service and engagement channels.
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Career

Work history

10-2025
President, Product & Technology
NiCE
7-2024 - 9-2025
Corporate Vice President, Dynamics 365
Microsoft
2-2018 - 7-2024
Corporate Vice President, Dynamics 365
Microsoft
3-2015 - 7-2021
General Manager, Dynamics 365
Microsoft
Product Unit Manager
Concur Technologies
In the press

Media appearances

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Education
MBA
The University of Chicago Booth School of Business
Bachelor's Degree
Western Washington University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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