Jeff Galletly

Evaluator
DISC Type : csd

Chair, Board of Directors at Brooklyn Dumpling Shop

New York, New York, United States

Overview

Jeff Galletly is the Chairman & CEO of Brooklyn Dumpling Shop, leading its rapid expansion and innovation in the fast-casual space. With a Wharton MBA, he has an extensive background in QSR from senior roles at Restaurant Brands International, including VP & GM for Tim Hortons USA and Asia-Pacific. He previously worked at PepsiCo and McKinsey & Co.

Outside of his executive role, Jeff is passionate about leadership and building successful teams. He has spoken about the importance of an "extreme ownership" mindset and emphasizes being a person of integrity. He values taking care of his health and wellbeing to effectively lead his company and support his teams success.

He is a survivor of bone cancer, an experience that has shaped his resilience and perspective on overcoming challenges.

Personality Overview

Quality Focused

Thorough Evaluator

Fast But Analytical

They are not very likely to become strong advocates of your product or service  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Franchise Growth
He is focused on franchisee success and is leading the brand's aggressive expansion across North America, including a 100-unit deal in Canada.
QSR Innovation
Leads a tech-forward, digital-first brand and often speaks about creating a frictionless customer experience through technology.
Foodservice Expansion
Actively expanding the brand's footprint beyond traditional restaurants into new channels like university dining halls, stadiums, and retail frozen aisles.

Media Appearances

Jeff Galletly Of Brooklyn Dumpling Shop: Five Things I Wish .... Featured in Authority Magazine (Medium)

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Brooklyn Dumpling Shop Appoints CEO to Drive Accelerated Expansion Following Recent Funding Round. Featured in PR Newswire

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With Big Growth Plans, Brooklyn Dumpling Shop Attracts New Investor. Featured in Franchise Times

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Work History

3-2024
Chair, Board of Directors at Brooklyn Dumpling Shop
1-2024
Chief Executive Officer at Brooklyn Dumpling Shop
1-2023 - 12-2023
Vice President & General Manager, Tim Hortons USA at Restaurant Brands International
1-2020 - 1-2023
Vice President & General Manager, Tim Hortons Asia-Pacific at Restaurant Brands International
4-2019 - 1-2020
Head of Operations, RBI Asia-Pacific at Restaurant Brands International

Education

2011 - 2013
Master of Business Administration (MBA) from The Wharton School
2002 - 2006
BA from Colgate University

More Information

Social Presence :

Prographics :

Exp : 12 Location : New York, New York, United States Job Level : Leadership Designation : Chair, Board of Directors at Brooklyn Dumpling Shop
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Insights For Selling To Jeff

During A Call Or A Meeting

DO's

  • Be prepared for comments or questions that are critical of your product or your claims
  • Help them see both - the ‘big picture’ impact and the ROI of the investment
  • Showcase how you can impact results but also make sure that you share detailed information too

DONT's

  • Avoid inviting them for any social interactions until you have built some rapport with them
  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Don’t nudge them to do something by using the logic that others have done the same

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jeff is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Jeff

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Jeff move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Jeff take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Jeff

Personality Compatibility


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