Jenifer Spurgeon
Login to view DISC.Jenifer is a transformational CX executive with over 20 years of experience, currently serving as Sr. Director of Customer Service at Brother USA. She focuses on human-centered leadership to turn service delivery into a growth engine. Colleagues and partners describe her as a strategic, inspiring, and empowering servant leader.
Outside of work, Jenifer is an empty nester who shares life lessons from milestones like college drop-offs. She finds metaphors for personal growth and transformation in everyday experiences, such as navigating a corn maze, and encourages others to make bold choices and stretch beyond their comfort zones.
Jenifer is currently enhancing her expertise by enrolling in Kelloggs Executive Education Certification Program for AI Strategies.
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