Jenn Taylor

Visionary
DISC Type : Ds

Chief Revenue Officer (CRO) at Bottomline

Atlanta Metropolitan Area, United States

Overview

Jenn Taylor is the Chief Revenue Officer at Bottomline, where she leads the go-to-market strategy and North American sales organization. An MBA graduate from The Wharton School, her expertise lies in driving revenue growth, forming strategic partnerships, and enhancing customer satisfaction. Colleagues consistently describe her as an inspiring, decisive, and empathetic leader.

Interestingly, Jenn also holds a certification as a Licensed Insurance Agent.

Personality Overview

Objective Evaluator

Risk Tolerant

Big Vision Person

They might take some time to make their mind up but once they do, they don't change it easily.  Reading between the lines and seeing beyond your words comes naturally to them. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

B2B Payments Automation
Her executive roles at both Bottomline and Nexus have centered on driving strategy for AP automation and procure-to-payment solutions for corporate clients.
Go-to-Market Strategy
As CRO, she is directly responsible for defining and executing the revenue and partnership strategies for Bottomline's North American channels.
Customer Experience
Previously served as Chief Customer Officer at Nexus, focused on aligning all operations to deliver an "Amazing" end-to-end customer journey.

Media Appearances

Jenn has no verified media appearances

Work History

6-2024
Chief Revenue Officer (CRO) at Bottomline
1-2023 - 6-2024
Chief Revenue Officer (CRO) at Bottomline
11-2019 - 6-2023
Chief Customer Officer at Nexus
10-2018 - 11-2019
Chief Revenue Officer at Nexus
2-2016 - 10-2018
VP, Device Protection at Sprint

Education

1989 - 1990
MBA from The Wharton School
1981 - 1985
BBA from Isenberg School of Management, UMass Amherst

More Information

Social Presence :

Prographics :

Exp : 10 Location : Atlanta Metropolitan Area, United States Job Level : Leadership Designation : Chief Revenue Officer (CRO) at Bottomline
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Insights For Selling To Jenn

During A Call Or A Meeting

DO's

  • During followups, use phone or text if needed, they should be fine
  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Let them know of potential risks but suggest mitigation methods alongside

DONT's

  • Avoid putting conscious effort into relationship-building
  • Don't take their patience for granted, avoid long-winding sermons
  • Don't go over them unless you are left with no other option

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jenn is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Jenn

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Jenn move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Jenn take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Jenn

Personality Compatibility


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