Jennifer Galvin

Evaluator
DISC Type : csd

Senior Product Manager at Selfridges

London, England, United Kingdom

Overview

Jennifer is a Product Lead for Digital Experiences at Selfridges, where she has built her career for over a decade. Her expertise is rooted in a deep understanding of retail, beginning with merchandising and progressing through business analysis to product leadership. She holds a BA in Fashion Buying and multiple BCS certifications.

Jennifers entire professional journey has been within Selfridges, showcasing a remarkable progression from merchandising and buying roles to leading the companys digital product strategy.

Personality Overview

Fast But Analytical

Quality Focused

Hard To Convince

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They are not very likely to become strong advocates of your product or service They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Digital Customer Experience
As the Product Lead for Digital Experiences at a major retailer, this is the core focus of her current role.
Retail Product Management
Her career progression from merchandising to product management within Selfridges gives her unique expertise in the retail sector.
Fashion Buying
She holds a Bachelor of Arts in Fashion Buying and started her career in merchandising, indicating a foundational knowledge in this area.

Media Appearances

Jennifer has no verified media appearances

Work History

4-2022
Senior Product Manager at Selfridges
7-2020 - 4-2022
Product Manager at Selfridges
10-2017 - 7-2020
Digital Business Analyst at Selfridges
2-2016 - 9-2017
Subject Matter Expert Buying & Merchandising at Selfridges
6-2012 - 1-2016
Merchandising- Buying & Merchandising at Selfridges

Education

2017 - 2017
BSC Certificate in Business Analysis Practice 2017 from BCS, The Chartered Institute for IT
2017 - 2017
BCS Certificate in Requirements Engineering 2017 from BCS, The Chartered Institute for IT

More Information

Social Presence :

Prographics :

Exp : 17 Location : London, England, United Kingdom Job Level : Middle Designation : Senior Product Manager at Selfridges
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Insights For Selling To Jennifer

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Be prepared for comments or questions that are critical of your product or your claims
  • Keep a professional, business-like approach; especially if you tend to get informal quickly

DONT's

  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Don’t nudge them to do something by using the logic that others have done the same
  • Don’t focus on relationship, focus purely on the merit of your product

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jennifer is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Jennifer

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Jennifer move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Jennifer take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Jennifer

Personality Compatibility


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