Jennifer Neiswonger is the Director of Customer Experience at Duquesne Light Company, leveraging extensive experience in customer loyalty and marketing. A Certified Customer Experience Professional (CCXP) with an MBA from Robert Morris University, she is a recognized industry speaker on creating customer-centric strategies and enhancing communications within the utility sector.
Outside of work, Jennifer expresses a fondness for animals, highlighted by an enjoyable experience with puppies at a professional conference. She demonstrates a collaborative and supportive nature, publicly celebrating the achievements of her colleagues and showing enthusiasm for her work and team.
She considers a project to create a more resilient downtown Pittsburgh as one of the most inspirational and memorable moments of her career.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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