Jennifer Pappin in

Jennifer Pappin

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IT Manager at Bank3
📍 Memphis Metropolitan Area, United States

Jennifer Pappin is an innovative IT Manager at Bank3 with extensive experience in managing hardware and software support, vendor negotiations, and cost optimization. A graduate of the University of Memphis with a CompTIA A+ certification, she focuses on streamlining operations and implementing strategic technology solutions.

She has a background providing exclusive, customer-focused technology support for senior leadership teams, demonstrating her ability to handle high-stakes IT challenges with professionalism and efficiency.

Jennifer successfully expanded an IT Help Desk into a comprehensive Service Desk in a previous role.

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Experience
13 Years
Current Role
IT Manager
Job Level
Middle
Location
Memphis Metropolitan Area, United States
Personality Overview

How Jennifer shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jennifer cares about

Service Desk Management
Her experience includes transforming an IT Help Desk into a comprehensive Service Desk and supervising support specialists.
Vendor Management
Her profile highlights expertise in vendor management and negotiation to reduce expenses and enhance operational efficiency.
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Career

Work history

3-2025
IT Manager
Bank3
2016 - 2-2025
IT Service Desk Supervisor
EnSafe
2014 - 2016
IT Leadership Support Specialist
Sedgwick
2013 - 2014
IT Support Specialist
The Dufresne Spencer Group
2012 - 2013
Computer Support Technician
Bryce Corporation
In the press

Media appearances

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Education
2002 - 2006
BA
University of Memphis
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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