Jennifer Pappin in

Jennifer Pappin

Enthusiast · DISC type i
IT Manager at Bank3
📍 Memphis Metropolitan Area, United States

Jennifer Pappin is an innovative IT Manager at Bank3 with extensive experience in managing hardware and software support, vendor negotiations, and cost optimization. A graduate of the University of Memphis with a CompTIA A+ certification, she focuses on streamlining operations and implementing strategic technology solutions.

She has a background providing exclusive, customer-focused technology support for senior leadership teams, demonstrating her ability to handle high-stakes IT challenges with professionalism and efficiency.

Jennifer successfully expanded an IT Help Desk into a comprehensive Service Desk in a previous role.

Read the full overview →
Experience
13 Years
Current Role
IT Manager
Job Level
Middle
Location
Memphis Metropolitan Area, United States
Personality Overview

How Jennifer shows up

Non-Confrontational
Optimistic
Consensus Focused

They are more about building relationships than just cutting deals. They tend to be agreeable by nature, so take their promises with a pinch of salt.
 Unlike D or C types, they are convinced more by stories and testimonials.

Priorities

Topics Jennifer cares about

Service Desk Management
Her experience includes transforming an IT Help Desk into a comprehensive Service Desk and supervising support specialists.
Vendor Management
Her profile highlights expertise in vendor management and negotiation to reduce expenses and enhance operational efficiency.
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Career

Work history

3-2025
IT Manager
Bank3
2016 - 2-2025
IT Service Desk Supervisor
EnSafe
2014 - 2016
IT Leadership Support Specialist
Sedgwick
2013 - 2014
IT Support Specialist
The Dufresne Spencer Group
2012 - 2013
Computer Support Technician
Bryce Corporation
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2002 - 2006
BA
University of Memphis
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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