Jennifer Patterson

Go-getter
DISC Type : d

Director Restaurant Success at Toast

United States

Overview

Jennifer is an accomplished Director of Customer Success with a strong background in sales, transitioning from the Food and Beverage industry to a leadership role in restaurant technology. She is skilled in customer acquisition, strategic planning, and SaaS sales. People who have worked with her describe her as customer-focused, professional, and goal-oriented.

Outside of her professional life, Jennifer is dedicated to giving back to the community by volunteering her time to organize fundraisers for non-profits that support Breast Cancer and Domestic Violence awareness. She also takes great pride in her familys achievements, often celebrating their personal and academic successes.

She is a Limited Partner at Stage 2 Capital, a venture capital firm focused on Go-To-Market strategy.

Personality Overview

Direct & Candid

Self-Confident

Fast-Paced

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They can be nudged to make faster decisions by offering what they value. They care equally about the product and its potential impact.

Topics They Care About

Customer Success
Her career has progressed into leadership roles focused on restaurant and customer success, emphasizing strong client relationships and retention.
Restaurant Technology
She has deep expertise in the restaurant tech space from her long tenure at Toast, and actively promotes new AI-driven tools for the industry.
Go-To-Market Strategy
As a Limited Partner at Stage 2 Capital, she supports early-stage B2B software companies in scaling their GTM strategies.

Media Appearances

Jennifer Patterson | Profile - Stage 2 Capital. Featured in Stage 2 Capital

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Jennifer Patterson - Director Restaurant Success at Toast - The Org. Featured in The Org

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Work History

11-2024
Director Restaurant Success at Toast
6-2024
Limited Partner- Stage 2 Capital Catalyst at Stage 2 Capital
4-2022 - 11-2024
Director of Sales Partnerships at Toast
2-2020 - 4-2022
Senior District Manager at Toast
4-2017 - 2-2020
District Manager at Toast

Education

Jennifer has no verified education history

More Information

Social Presence :

Prographics :

Exp : N/A Location : United States Job Level : N/A Designation : Director Restaurant Success at Toast
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Insights For Selling To Jennifer

During A Call Or A Meeting

DO's

  • Make sure that you you respond to any queries from them quickly
  • Be crisp while making the pitch
  • Get to the point quickly instead of spending too much time on pleasantries

DONT's

  • Avoid long winding pitches, stay objective
  • Avoid repeating yourself or making generalizations
  • Refrain from asking too many questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jennifer is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Jennifer

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Jennifer move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Jennifer take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Jennifer

Personality Compatibility


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