Jennifer (Rose) Cramer in

Jennifer (Rose) Cramer

Login to view DISC.
Senior Vice President, Forward Deployed Engineering, AI Products (Agentforce) at Salesforce
📍 Greater Boston, United States

Jennifer is a Senior Vice President at Salesforce, leading the Forward Deployed Engineering and Customer Success teams for AI Products. She focuses on scaling teams of AI experts to help customers deploy and adopt AI solutions. Colleagues describe her as a passionate, strategic, and inspiring leader.

Outside of her core role, Jennifer is committed to continuous learning, frequently earning new certifications and updating her skills to keep pace with technology. She appears to be a fan of the New England Patriots, showing enthusiasm for the team on social media.

Unique fact: Jennifer has achieved Champion, Innovator, and Legend statuses on Salesforces internal "Agentblazer" training platform.

Read the full overview →
Experience
26 Years
Current Role
Senior Vice President, Forward Deployed Engineering, AI Products (Agentforce)
Job Level
Leadership
Location
Greater Boston, United States
Personality Overview

How Jennifer shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Jennifer cares about

AI Customer Adoption
Her current role is centered on building and leading a global AI organization at Salesforce to drive customer success and adoption for their suite of AI products.
AI Agent Deployment
She leads the Forward Deployed Engineering team that builds and fine-tunes AI agents for customers, highlighting specific examples like the agent built for Williams-Sonoma.
+4 more topics Login to view topics
Career

Work history

4-2025
Senior Vice President, Forward Deployed Engineering, AI Products (Agentforce)
Salesforce
2-2025 - 4-2025
Senior Vice President, Customer Success, AI / Agentforce
Salesforce
1-2024 - 2-2025
Senior Vice President, Customer Success
Salesforce
2-2023 - 1-2024
Vice President, Signature Success Delivery, AMER and APAC
Salesforce
7-2022 - 2-2023
Vice President, Technical Account Management, North America
Salesforce
In the press

Media appearances

Inside Salesforce's Agentforce Roundtable: How Did Leaders Really Use AI Agents in 2025?. Featured in ERP.Today
See now
5 Predictions: What Salesforce Leaders Expect from Enterprise AI Agents in 2026. Featured in ERP.Today
+3 more appearances Login to view media
Education
2015 - 2015
Strategic Leadership for Women
Simmons College - Simmons School of Management
1996 - 1998
MBA
Dalhousie University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Salesforce Employees

Explore more public profiles from related professionals.

Jackson Fitton
Jackson Fitton
Analyst Relations Senior Specialist
Salesforce
 Sarah Mitchell
Sarah Mitchell
Senior Manager, Market Strategy & Analyst Relations
Salesforce
 Vivek Singh
Vivek Singh
Strategic Account Director - Manufacturing & Energy
Salesforce
 Olivia Gould (Ericksen)
Olivia Gould (Ericksen)
Senior Demand Generation Manager
Salesforce

More profiles

Discover additional public profiles from our index.

Rahje Branch
Rahje Branch
Adjunct Professor
Pepperdine University
 Sridhar Leekkala
Sridhar Leekkala
Senior Director CIS/Marketing, AI, Product and Software Engineering
Walmart
 Leah Christopher
Leah Christopher
Public Affairs Manager
Grand River Dam Authority
ED
Erica Donaghey Shverdin
Director, Partnerships and Growth
Indigo
Unlock the full playbookSee exactly how to sell to Jennifer. Free, 10 seconds.