Jennifer Taylor

Energizer
DISC Type : I

Retired at Wells Fargo

United States

Overview

Accomplished financial services executive with over 25 years of leadership experience at Wells Fargo. She is a University of Florida alumna with a proven track record of influencing strategy and improving profitability in risk management and customer remediation.

Her professional philosophy is driven by a burning desire to make a difference while engaging partners to define and achieve business objectives.

She has specific, hands-on experience leading large-scale customer remediation operations.

Personality Overview

Enthusiastic

Informal

Big Picture Person

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are naturally enthusiastic, so take their promise with a pinch of salt. They are people oriented, friendly and like creating new connections.

Topics They Care About

Customer Remediation
Directly led Wells Fargo's Auto Special Remediations and Customer Remediations Operations, showcasing expertise in rectifying complex, large-scale customer issues.
Financial Risk Management
Has a career spanning 25+ years in risk management disciplines, including serving as Chief Administrative Officer for Community Banking Risk Management.
Operational Excellence
Served as Chief Operating Officer for Risk in the Wealth, Brokerage, and Retirement division, focusing on integrating teams and aligning processes to achieve results.

Media Appearances

Taylor Retires, Wells Fargo Names New Head of Reverse Mortgage Business. Featured in HousingWire

See Now

Work History

5-2025
Retired at Wells Fargo
8-2020
Customer Remediations Operations at Wells Fargo
6-2018 - 8-2020
Head of Wells Fargo Auto Special Remediations at Wells Fargo
11-2016 - 6-2018
Chief Administrative Officer Community Banking Risk Management at Wells Fargo
6-2014 - 11-2016
Chief Operating Officer and Head of Risk Architecture, Wealth Brokerage and Retirement at Wells Fargo

Education

1984 - 1988
Bachelor of Science from University of Florida - Warrington College of Business
2003 - 2004
Certification from UNC Kenan-Flagler Business School

More Information

Social Presence :

Prographics :

Exp : 32 Location : United States Job Level : N/A Designation : Retired at Wells Fargo
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Insights For Selling To Jennifer

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Do some small talk, ask them how things are going on their side
  • Speak enthusiastically with energy, maintain a clear and confident tone

DONT's

  • Avoid cutting into their flow
  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Avoid overloading them with too much detail

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jennifer is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Jennifer

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Jennifer move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Jennifer take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Jennifer

Personality Compatibility


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