Jennifer Townsend

Galvanizer
DISC Type : Id

Executive Director, Customer Relations at DRUNK ELEPHANT

Austin, Texas, United States

Overview

Jennifer has no verified overview

Personality Overview

People-Oriented

Trusting

Persuader

If they come to believe in your value proposition, they will be your champion.  They are more likely to accept new and exciting technologies. They are not against taking risks and can make tough decisions when required.


Topics They Care About

Jennifer has no verified topics they care about

Media Appearances

Jennifer has no verified media appearances

Work History

12-2014 - 10-2025
Executive Director, Customer Relations at DRUNK ELEPHANT
1-2018
Consultant at Jennifer Townsend
Vice President, Internet at FAO Schwarz
Account Supervisor at Grey Group
Project Manager at APL Digital, Ammirati & Puris

Education

Master of Arts - MA from The University of Texas at Austin
Bachelor of Arts - BA from Allegheny College

More Information

Social Presence :

Prographics :

Exp : 10 Location : Austin, Texas, United States Job Level : Senior Designation : Executive Director, Customer Relations at DRUNK ELEPHANT
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Insights For Selling To Jennifer

During A Call Or A Meeting

DO's

  • Talk about other customers and how they have derived value from your product
  • Help them weigh the risks by sharing how others made similar decisions
  • Find ways to push them a little if they don’t start giving a clear yes or no in due course

DONT's

  • Do not look like someone who doesn’t know what they are talking about
  • Don’t hesitate from asking questions, but take a friendly and warm approach
  • Don’t be excessively objective, focus on building a story first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jennifer is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Jennifer

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Jennifer move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Jennifer take some risk or not?

  • If necessary, they will be ready to take risks.

You And Jennifer

Personality Compatibility


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