Jennifer Villalba in

Jennifer Villalba

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Director of Customer Experience at 32 Degrees
📍 New York, New York, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
13 Years
Current Role
Director of Customer Experience
Job Level
Mid-senior
Location
New York, New York, United States
Personality Overview

How Jennifer shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jennifer cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

7-2025
Director of Customer Experience
32 Degrees
3-2023 - 7-2025
Customer Experience Manager
32 Degrees
5-2022 - 3-2023
Customer Experience Manager
Forum Brands
5-2021 - 5-2022
Customer Experience Manager
frank body
5-2020 - 12-2020
Customer Success Manager
Maureen Data Systems (MDS)
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
Bachelor's degree
University of Central Florida
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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