Jennifer Villalba

Observer
DISC Type : ic

Director of Customer Experience at 32 Degrees

New York, New York, United States

Overview

Jennifer has no verified overview

Personality Overview

Value Driven

Example Seeker

Curious

They often ask many questions and rely heavily on information and documentation.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Jennifer has no verified topics they care about

Media Appearances

Jennifer has no verified media appearances

Work History

7-2025
Director of Customer Experience at 32 Degrees
3-2023 - 7-2025
Customer Experience Manager at 32 Degrees
5-2022 - 3-2023
Customer Experience Manager at Forum Brands
5-2021 - 5-2022
Customer Experience Manager at frank body
5-2020 - 12-2020
Customer Success Manager at Maureen Data Systems (MDS)

Education

Bachelor's degree from University of Central Florida

More Information

Social Presence :

Prographics :

Exp : 13 Location : New York, New York, United States Job Level : Mid-senior Designation : Director of Customer Experience at 32 Degrees
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Insights For Selling To Jennifer

During A Call Or A Meeting

DO's

  • Be prepared for a lot of questions, answer them objectively
  • Help them realize that there is no personal risk in making this decision
  • Invite them for a social do but don’t rely solely on the relationship

DONT's

  • Avoid making offhand commitments
  • Don’t brush off any concerns, take all questions seriously
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jennifer is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Jennifer

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Jennifer move?

  • They like to analyze well and then make their decisions.
  • Can Jennifer take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Jennifer

Personality Compatibility


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