Jessica Nance in

Jessica Nance

Inspirer · DISC type id
Customer Success Manager at etailinsights | eCommerce Leads
📍 Cary, North Carolina, United States

Jessica Nance is a Customer Success Manager at etailinsights, specializing in the eCommerce sector. With a background that includes various account management roles at Bronto Software, she is adept at building strong client relationships to ensure satisfaction and retention. Colleagues have described her as professional, creative, and exceptionally supportive.

Based on her education at North Carolina State University, she may have an affinity for the Raleigh area and its surrounding culture. Her professional interests in logistics and fulfillment companies suggest a keen eye on the entire eCommerce ecosystem, from lead generation to final delivery.

She has a strong focus on finding creative solutions to client challenges in the rapidly evolving eCommerce space.

Read the full overview →
Experience
17 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
Cary, North Carolina, United States
Personality Overview

How Jessica shows up

Charming & Persuasive
Achievment Oriented
Decisive

They respond well to objective pitches but also attach some value to relationships. They measure a product on its merit but can be influenced by strong testimonials. They don’t mind taking a stand if they believe in something.

Priorities

Topics Jessica cares about

Customer Success
Her entire career, from Account Manager to Customer Success Manager, has been focused on client advocacy, satisfaction, and retention.
eCommerce Technology
Works at a leading eCommerce leads company and previously at Bronto Software, indicating a deep interest in the tech that powers online retail.
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Career

Work history

1-2020
Customer Success Manager
etailinsights | eCommerce Leads
1-2016 - 1-2020
Opportunity Creation Strategist
etailinsights | eCommerce Leads
1-2014 - 12-2015
Launch Manager
Bronto Software
4-2012 - 12-2013
Account Management Team Lead
Bronto Software
12-2010 - 12-2013
Account Manager
Bronto Software
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2003 - 2007
Business
North Carolina State University
Social presence
in
Behavioral profile

DISC profile (public)

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Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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