Jessica Necheff, Ed.S

Inquirer
DISC Type : dc

Senior Customer Success Manager at MobyMax

Irwin, Pennsylvania, United States

Overview

Jessica is a customer success leader with over four years of experience in SaaS and EdTech at MobyMax, complemented by 12+ years in K-12 education. She specializes in driving product adoption, managing strategic accounts, and ensuring long-term retention. A recommendation highlights her exceptional efficiency and drive.

Outside of work, Jessica is deeply involved in her community as the PTA President for Stewartsville Elementary School. She is a proud Norwin Knights sports parent, a custom cookie creator, and a French Bulldog owner.

She has a unique blend of expertise, operating as a high-level EdTech professional by day and a creative custom cookie baker by night.

Personality Overview

Upfront

Judgemental

ROI Conscious

They care equally about the product and its potential impact.  They can be nudged to make faster decisions by offering what they value. They respond well to confident salespeople.

Topics They Care About

EdTech Customer Success
Her entire career is focused on driving adoption, retention, and positive outcomes for customers in the EdTech and SaaS spaces.
K–12 Education
With a background as a reading specialist and teacher, she has over a decade of experience bridging instructional needs with technology.
Community Involvement
She serves as the PTA President for a local elementary school and is an active sports parent, showing a deep commitment to her community.

Media Appearances

Jessica has no verified media appearances

Work History

7-2022 - 11-2025
Senior Customer Success Manager at MobyMax
7-2021 - 7-2022
Customer Success Manager at MobyMax
8-2020 - 6-2022
Reading Specialist Long Term Substitute at William Penn Elementary School
9-2019 - 7-2020
Reading Specialist at Step By Step Learning
8-2017 - 6-2019
7th & 8th Grade Reading Teacher at Southmoreland School District

Education

Education Specialist (EDS) from Old Dominion University
Master of Science from Edinboro University of Pennsylvania

More Information

Social Presence :

Prographics :

Exp : 14 Location : Irwin, Pennsylvania, United States Job Level : N/A Designation : Senior Customer Success Manager at MobyMax
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Insights For Selling To Jessica

During A Call Or A Meeting

DO's

  • Refer to testimonials from others in similar positions
  • Highlight the competitive differentiation of your product
  • Stress on the business value that your product offers

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Don’t try to be an alpha salesperson, give them equal space
  • Do not give up if they are not convinced, try again with a different approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jessica is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Jessica

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Jessica move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Jessica take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Jessica

Personality Compatibility


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