Jessica Rakes

Questioner
DISC Type : c

General Manager at Fine Mountain Consulting

Erie, Colorado, United States

Overview

Jessica Rakes is a General Manager experienced in evaluating complex problems and improving internal processes. A graduate of the University of Northern Colorado and a certified Quick Base App Builder, she excels at facilitating conversations between business and technical teams. Colleagues describe her as dedicated and able to seamlessly bridge the business-technology gap.


She believes the hardest part of any software implementation is user adoption.

Personality Overview

Value Seeker

Price-Sensitive

Not Easily Convinced

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They are more likely than others to negotiate on pricing and terms. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Process Improvement
Her experience highlights establishing consistent processes for customer implementations and improving internal workflows to drive efficiency and success.
Software Adoption
She has publicly stated that user adoption is the most difficult aspect of software implementation, showing a focus on user-centric success.
Business & Tech Alignment
Praised for her ability to facilitate conversations and partner with both business and technical groups to achieve shared objectives.

Media Appearances

Meet Jessica Rakes - Fine Mountain Consulting. Featured in Fine Mountain Consulting (company website)

See Now

Work History

10-2019
General Manager at Fine Mountain Consulting
5-2016 - 9-2019
Director of Delivery Operations at VeilSun, Inc.
8-2013 - 12-2015
Program Manager at Reed Group
9-2011 - 7-2013
Project Manager at Reed Group
1-2003 - 9-2011
Product Manager at Intrado

Education

1990 - 1996
BA from University of Northern Colorado
1990 - 1996
Bachelor of Arts (B.A.) from University of Northern Colorado

More Information

Social Presence :

Prographics :

Exp : 24 Location : Erie, Colorado, United States Job Level : Senior Designation : General Manager at Fine Mountain Consulting
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Insights For Selling To Jessica

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Share as much information as possible regarding your product
  • Back up any claims with data and numbers

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t try to be too friendly or informal with them
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jessica is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Jessica

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Jessica move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Jessica take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Jessica

Personality Compatibility


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