Jessie Reich in

Jessie Reich

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Director of Patient Experience and Magnet Programs at Penn Medicine, University of Pennsylvania Health System
📍 Philadelphia, Pennsylvania, United States

Jessie Reich is the Director of Patient Experience and Magnet Programs at the Hospital of the University of Pennsylvania, with nearly 20 years of nursing leadership experience. Holding a PhD from Villanova University, she is an expert in nursing excellence, patient experience, and addressing healthcare disparities, having led her hospital to its fourth Magnet designation.

Jessie is a passionate advocate for community health and nutrition, demonstrated by her leadership of HUP Harvest, an in-hospital food pantry, and her board membership at MANNA, a medically tailored meal provider. She lives in Philadelphia with her husband, two children, and their dog, Cosmo.

Her PhD research focused on improving care for young adults with Sickle Cell Disease, an often-underserved patient population.

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Experience
14 Years
Current Role
Director of Patient Experience and Magnet Programs
Job Level
Mid-senior
Location
Philadelphia, Pennsylvania, United States
Personality Overview

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Priorities

Topics Jessie cares about

Patient Experience
Her role is centrally focused on enhancing the patient journey and analyzing feedback to drive improvements, leading to multiple institutional excellence awards.
Food Security
She co-founded the HUP Harvest in-hospital food pantry and serves on the board of MANNA, an organization providing medically tailored meals to people with serious illnesses.
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Career

Work history

3-2021
Director of Patient Experience and Magnet Programs
Penn Medicine, University of Pennsylvania Health System
8-2017 - 3-2021
Magnet Program Director
Penn Medicine, University of Pennsylvania Health System
4-2014 - 8-2017
Professional Practice Consultant
Penn Medicine, University of Pennsylvania Health System
8-2013 - 8-2015
Adjunct Faculty
Drexel University
12-2004 - 1-2007
Clinical Nurse/Admission Nurse- Orthopedics
Mount Sinai Health System
In the press

Media appearances

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Education
2014 - 2-2023
Doctor of Philosophy - PhD
Villanova University
2010 - 2011
Post Masters Studies
La Salle University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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