Jikin Shah

Commander
DISC Type : D

RBC Global CTO and Senior Vice President, Tech Infrastructure at RBC

New York City Metropolitan Area, United States

Overview

Jikin Shah is the Global CTO and Senior Vice President of Tech Infrastructure at RBC, leading 2, 400 professionals with a $1. 1 billion operating plan. He holds an MBA from Rutgers and is described by peers as a visionary, results-driven partner. His teams platform processes 600 million transactions and moves $2. 7 trillion daily.

Outside of work, Jikin lives in New Jersey with his wife and two children. He is actively involved in company culture, championing diversity and inclusion initiatives and showing a keen interest in mentoring and developing early-career talent through student programs at RBC.

Unique fact: Jikins technology infrastructure team is responsible for moving $2. 7 trillion every day.

Personality Overview

Candid & Clear

Risk-Taker

Strong-Willed

They respond well to strong and respectful communication.  They are very proud of what they do. They like to be in a position where they can control the conversation and terms.

Topics They Care About

Responsible AI
Spoke at the Fortune COO Summit about how RBC is leading business outcomes with responsible AI, emphasizing technology should not be done just for technology's sake.
Talent Development
Passionate about upskilling and mentorship, he actively promotes RBC's annual 'UDay' learning event and personally welcomes students into the Tech Infrastructure Early Talent program.
Digital Transformation
He is a transformation leader focused on enabling RBC's technology strategy through innovation, engineering, and operational excellence to create an end-to-end digital enterprise.

Media Appearances

IBM Think Tank – Jikin Shah, RBC. Featured in IBM Media Center

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Eliminating the human touch: Examining RBC’s tech infrastructure evolution. Featured in Waters Technology

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Jikin Shah – Global CTO, RBC (Forbes Technology Council profile). Featured in Forbes Technology Council

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Work History

12-2020
RBC Global CTO and Senior Vice President, Tech Infrastructure at RBC
9-2019 - 12-2020
Vice President, Architecture, Innovation and Cloud at RBC
9-2018 - 9-2019
SVP, Head of Financial Crime and Compliance Technology at SunTrust
10-2017 - 9-2018
SVP, Head of Enterprise Transactions Operations Technology | Core Banking & Payment Technology at SunTrust
9-2013 - 12-2015
SVP - Consumer Banking Technology | Branch, ATM, IVR and Call Center Technology at SunTrust

Education

2003 - 2007
MBA from Rutgers Business School
1997 - 1998
Masters from Marist University

More Information

Social Presence :

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Exp : 27 Location : New York City Metropolitan Area, United States Job Level : Leadership Designation : RBC Global CTO and Senior Vice President, Tech Infrastructure at RBC
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Insights For Selling To Jikin

During A Call Or A Meeting

DO's

  • Make sure that you circle back fast on any action items, it wins their trust
  • Speak about competitive differentiation that your product offers
  • Help them weigh the risks by sharing objective proof points without becoming too analytical

DONT's

  • Don’t be in a rush to invite them for a social meet and greet
  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Do not spend too much time focusing on product tech or features

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jikin is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Jikin

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Jikin move?

  • They can take decisions very fast if you manage to convince them.
  • Can Jikin take some risk or not?

  • The risks don’t matter much to them.

You And Jikin

Personality Compatibility


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