Jillian Katz in

Jillian Katz

Captain · DISC type SD
Associate Director of CX Support at TodayTix Group (TTG)
📍 New York, New York, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
6 Years
Current Role
Associate Director of CX Support
Job Level
Mid-senior
Location
New York, New York, United States
Personality Overview

How Jillian shows up

Dynamic But Sincere
Output-Driven
Planner & Achiever

They are very professional in their approach and can weigh multiple perspectives together. Reading between the lines and seeing beyond your words comes naturally to them. They might take some time to make their mind up but once they do, they don't change it easily.

Priorities

Topics Jillian cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

6-2025
Associate Director of CX Support
TodayTix Group (TTG)
7-2022 - 6-2025
Director, Head of Customer Success
Vital Card
3-2023 - 6-2023
Mentee
First Round Fast Track
9-2019 - 7-2022
Senior Manager of Member Experience & Retail
obé Fitness
12-2018 - 11-2019
Social Media Manager
Sweats & Balances
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2008 - 2012
Bachelor of Science
Sacred Heart University
Social presence
in
Behavioral profile

DISC profile (public)

S

Steadiness (S)

Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.

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