Jim Carmon in

Jim Carmon

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Technical Support Manager at Quantum Corporation
📍 Broomfield, Colorado, United States

Jim Carmon is a Technical Support Manager at Quantum Corporation with extensive experience in IT operations, product engineering, and data analysis. He is an Agile Certified Product Manager and Scaled Agilist skilled in collaborating with executive leadership and mentoring teams at companies like Oracle and Sun Microsystems.

A former colleague praised him as one of the most professional, dedicated, and hardworking technology managers they have worked with, noting he works well under pressure and is a great team player.

At Sun Microsystems, he drafted, developed, and published the Global Major Incident Management Process for the companys internal IT support organization.

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Experience
15 Years
Current Role
Technical Support Manager
Job Level
Middle
Location
Broomfield, Colorado, United States
Personality Overview

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Priorities

Topics Jim cares about

Agile Methodologies
Holds certifications as a Scaled Agilist and Agile Certified Product Manager, and utilized Scaled Agile (SAFe) methodology in his role at Oracle.
Incident Management
Developed a global incident management process for Sun's internal IT organization and personally facilitated over 100 major incident resolution calls to completion.
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Career

Work history

12-2020
Technical Support Manager
Quantum Corporation
2-2010 - 8-2020
IT Operations Manager and Sr IT Manager
Oracle America, Inc
IT Operations Manager
Sun Microsystems
Storage Technology Support Manager
Sun Microsystems
Network Technology Support Manager
Sun Microsystems
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Education

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Behavioral profile

DISC profile (public)

DISC behavioral profile

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