Jim Irwin

Trailblazer
DISC Type : DI

Senior Product Manager at Zscaler

United States

Overview

Jim is a Senior Product Manager at Zscaler, specializing in turning complex technology like Zero Trust SD-WAN and cloud solutions into measurable business results. He holds a Bachelor of Arts from The George Washington University and a CCIE certification. Colleagues describe him as knowledgeable, creative, thoughtful, and pragmatic.

He once grew a service to $7M in annual recurring revenue with over 50% margins and 99. 99% availability.

Personality Overview

Informal

Persuasive

Achievement-Oriented

If they come to believe in your value proposition, they will be your champion.  They are charming and can persuade others to support their decisions. They prefer to ensure that they are in control of the situation.

Topics They Care About

Zero Trust & SD-WAN
He is currently defining and driving Zero Trust SD-WAN innovations at Zscaler and previously managed VMware's VeloCloud SD-WAN portfolio.
Full Product Lifecycle
His experience covers the entire product journey, from identifying customer pain points and defining roadmaps to enabling go-to-market success.
Cloud Platform Development
He has hands-on experience launching a cloud platform from scratch, leading everything from architecture and product planning to marketing.

Media Appearances

Jim has no verified media appearances

Work History

2-2026
Senior Product Manager at Zscaler
7-2023 - 9-2025
Senior Product Manager at Broadcom
9-2022 - 7-2023
Senior Product Marketing Manager at Black Box
5-2022
Director of Product (PM and PMM role) at Network Data Systems
1-2012 - 1-2017
Staff Product Manager at Network Data Systems

Education

Bachelor of Arts from The George Washington University

More Information

Social Presence :

Prographics :

Exp : 8 Location : United States Job Level : Middle Designation : Senior Product Manager at Zscaler
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Insights For Selling To Jim

During A Call Or A Meeting

DO's

  • Build a trustworthy relationship while keeping the product center-stage
  • Showcase existing customers and use case-studies to grab their attention
  • Talk about yourself and some of your achievements at the start of the conversation

DONT's

  • Don’t force involvement of other stakeholders unless it is critical
  • Avoid unnecessary negativity or slowness
  • Do not look like someone who doesn’t know what they are talking about

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jim is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Jim

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Jim move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Jim take some risk or not?

  • If necessary, they will be ready to take risks.

You And Jim

Personality Compatibility


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