Jim Riley

Enthusiast
DISC Type : i

Director, Information Security at Gap Inc.

Los Angeles, California, United States

Overview

Jim Riley is the Director of Information Security at Gap Inc. , leveraging over seven years of expertise in eDiscovery and cyber threat protection. His background includes a journalism degree from the University of Oregon and a paralegal certificate, which he applies to managing insider risk, email security, and internal investigations.

His career shows a unique transition from journalism and the legal field, where he was an eDiscovery consultant for complex litigation, to a leadership position in corporate information security.

Personality Overview

Consensus Focused

Optimistic

Amiable & Agreeable

They are generally friendly, so be careful when relying on their word.  They are more about building relationships than just cutting deals. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Insider Risk Management
A key focus of his role, where he collaborates with HR, legal, and compliance teams to protect the organization from internal threats.
eDiscovery Strategy
Manages all phases of the EDRM, with extensive experience consulting on complex litigation and leveraging tools like Relativity and Everlaw.
Corporate Email Security
Manages the information security team focused on protecting the company from phishing and other email-based threats.

Media Appearances

Jim has no verified media appearances

Work History

4-2025
Director, Information Security at Gap Inc.
10-2023 - 4-2025
Senior Manager Information Security at Gap Inc.
5-2019 - 10-2023
Manager, Information Security at Gap Inc.
6-2018 - 2-2019
eDiscovery Consultant at Public Utility Litigation Consortium
2017 - 2018
Operations | eDiscovery at FordHarrison LLP

Education

2002 - 2005
Bachelor of Science (B.S.) Journalism and Mass Communication from University of Oregon
Paralegal Certificate from San Francisco State University

More Information

Social Presence :

Prographics :

Exp : 13 Location : Los Angeles, California, United States Job Level : Mid-senior Designation : Director, Information Security at Gap Inc.
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Insights For Selling To Jim

During A Call Or A Meeting

DO's

  • Ask them how their day is going or exchange some other pleasantries
  • Give them the opportunity to lead the conversation where possible
  • Compliment them about their personality if you get a chance

DONT's

  • Don’t be excessively objective, be like a storyteller with them
  • Don't be critical or challenge them openly, they can react defensively
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jim is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Jim

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Jim move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Jim take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Jim

Personality Compatibility


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