Jim V.

Doer
DISC Type : sd

Customer Success Partner at Blue Yonder

Alpharetta, Georgia, United States

Overview

Jim V. is a Customer Success Partner at Blue Yonder with over 20 years of experience focusing on strategic guidance and client advocacy. He studied Business Administration and Management, and colleagues describe him as technically adept, professional, and a strong team player, respected for his detailed oversight of complex projects.

He holds certifications in Value Realization Best Practices for Customer Success Management and Demand and Capacity Management for Operations.

Personality Overview

Strategic Planner

Results Focused

Risk-Accepting

They might take some time to make their mind up but once they do, they don't change it easily.  Reading between the lines and seeing beyond your words comes naturally to them. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

AI in Supply Chains
Shares content on how AI is creating a shift from reactive to autonomous operations, turning AI into an active decision-maker within modern supply chains.
End-to-End Visibility
Focuses on how AI-powered, end-to-end visibility helps manufacturers eliminate operational blind spots, detect risks early, and maintain smooth production.
Inventory Optimization
Advocates for transforming inventory returns from a disruption into a value-generating opportunity by unlocking hidden value between demand and supply.

Media Appearances

Jim has no verified media appearances

Work History

8-2024
Customer Success Partner at Blue Yonder
11-2021 - 8-2024
Associate Director, Customer Success Manager, GEP Worldwide at GEP Worldwide
10-2018 - 12-2021
Technical Account Manager at Blue Yonder
5-2016 - 10-2018
Delivery Manager at OpenText
2-2011 - 9-2015
Account Manager at Gotham Technology Group

Education

Business Administration and Management from American InterContinental University
Diploma from Porter and Chester Institute

More Information

Social Presence :

Prographics :

Exp : 14 Location : Alpharetta, Georgia, United States Job Level : N/A Designation : Customer Success Partner at Blue Yonder
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Insights For Selling To Jim

During A Call Or A Meeting

DO's

  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • Suggest clear next steps with confidence, don't be vague or hesitant

DONT's

  • Don't go over them unless you are left with no other option
  • Don't shy away from asking hard questions, but be extra polite
  • Avoid putting conscious effort into relationship-building

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jim is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Jim

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Jim move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Jim take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Jim

Personality Compatibility


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