Jimmy Hosang

Go-getter
DISC Type : d

Founder & CEO at MOJO-CX© by The Modular Analytics Company

Manchester Area, United Kingdom

Overview

Jimmy Hosang is the Founder and CEO of MOJO-CX©, a Manchester-based SaaS platform that enhances contact center performance using AI. A data scientist turned entrepreneur with over 15 years of experience, his colleagues describe him as a visionary, motivated, and strong leader. He earned his BA from The University of Salford.

Outside of technology, Jimmy is a football enthusiast who often shares insights on the sport. Before his career in data analytics, he pursued acting. He founded his company in Manchester, where he also attended university, showing strong ties to the city.

Unique fact: Before becoming a successful tech founder, Jimmy pursued a career as an actor.

Personality Overview

Fast-Paced

Direct & Candid

Decisive

They care equally about the product and its potential impact.  They can be nudged to make faster decisions by offering what they value. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Contact Centre Performance
As the founder of MOJO-CX, his entire professional focus is on using analytics and AI to improve agent performance and overall customer experience.
Human-led AI
He is a vocal advocate for using technology to empower and assist agents rather than replace them, a core philosophy of his company.
SaaS Entrepreneurship
He successfully evolved his data consultancy into a full B2B SaaS platform and was nominated for the Manchester50 for Entrepreneur UK.

Media Appearances

Jimmy has no verified media appearances

Work History

4-2018
Founder & CEO at MOJO-CX© by The Modular Analytics Company
5-2016 - 10-2017
Interim Head of Analytics at Webhelp UK
8-2015
Analytics and Data Science Consultant at Multiple clients
8-2015 - 5-2016
SAS Consultant at UKAR
10-2012 - 8-2015
Insight and Analytics Manager at Direct Line Group

Education

2000 - 2003
BA from The University of Salford
2008 - 2009
NVQ Level 2 from Calderdale College

More Information

Social Presence :

Prographics :

Exp : 21 Location : Manchester Area, United Kingdom Job Level : Leadership Designation : Founder & CEO at MOJO-CX© by The Modular Analytics Company
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Insights For Selling To Jimmy

During A Call Or A Meeting

DO's

  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Be crisp while making the pitch
  • Stress on the business value that your product offers

DONT's

  • Refrain from asking too many questions
  • Don’t try to be an alpha salesperson, give them equal space
  • Avoid long winding pitches, stay objective

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jimmy is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Jimmy

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Jimmy move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Jimmy take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Jimmy

Personality Compatibility


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