Jimmy Hosang in

Jimmy Hosang

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Founder & CEO at MOJO-CX© by The Modular Analytics Company
📍 Manchester Area, United Kingdom

Jimmy Hosang is the Founder and CEO of MOJO-CX©, a Manchester-based SaaS platform that enhances contact center performance using AI. A data scientist turned entrepreneur with over 15 years of experience, his colleagues describe him as a visionary, motivated, and strong leader. He earned his BA from The University of Salford.

Outside of technology, Jimmy is a football enthusiast who often shares insights on the sport. Before his career in data analytics, he pursued acting. He founded his company in Manchester, where he also attended university, showing strong ties to the city.

Unique fact: Before becoming a successful tech founder, Jimmy pursued a career as an actor.

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Experience
21 Years
Current Role
Founder & CEO
Job Level
Leadership
Location
Manchester Area, United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jimmy cares about

Contact Centre Performance
As the founder of MOJO-CX, his entire professional focus is on using analytics and AI to improve agent performance and overall customer experience.
Human-led AI
He is a vocal advocate for using technology to empower and assist agents rather than replace them, a core philosophy of his company.
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Career

Work history

4-2018
Founder & CEO
MOJO-CX© by The Modular Analytics Company
5-2016 - 10-2017
Interim Head of Analytics
Webhelp UK
8-2015
Analytics and Data Science Consultant
Multiple clients
8-2015 - 5-2016
SAS Consultant
UKAR
10-2012 - 8-2015
Insight and Analytics Manager
Direct Line Group
In the press

Media appearances

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Education
2000 - 2003
BA
The University of Salford
2008 - 2009
NVQ Level 2
Calderdale College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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