Joël Katako Anansambi in

Joël Katako Anansambi

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Solutions Architect at Set 2 Close | B Corp™
📍 Ottawa, Ontario, Canada

Joël is a bilingual Solutions Architect at Set 2 Close with over nine years of experience in technical support and CRM solutions. He specializes in designing tailored HubSpot and Salesforce systems to boost operational efficiency and revenue. His technical expertise has been shown to reduce troubleshooting times and significantly improve system performance, stemming from his education which includes a Professional Certificate from Columbia Engineering.

Based on personal recommendations, Joël is known for his character, often described as honest, caring, and polite. He is motivated by his personal experiences to foster a secure digital environment for others and is committed to continuous growth, believing one cannot stand still on the outside while growing on the inside.

Joël first came to the USA to elevate his English to a professional level, showcasing his dedication and drive.

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Experience
10 Years
Current Role
Solutions Architect
Location
Ottawa, Ontario, Canada
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Joël cares about

CRM Solutions
As a Solutions Architect, he designs and implements tailored CRM solutions using HubSpot and Salesforce to improve client efficiency and revenue.
System Efficiency
His introduction highlights a track record of improving system efficiency by 25% and reducing troubleshooting time by 30% through automation and problem-solving.
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Career

Work history

8-2025
Solutions Architect
Set 2 Close | B Corp™
1-2022 - 8-2025
Senior Enterprise Support Engineer, Jira Align
Atlassian
12-2020 - 1-2022
Senior Enterprise Support Engineer
HubSpot
6-2016 - 2-2020
Application Support Specialist
vidIQ
11-2014 - 12-2015
Level 3 Support System Engineer
Versata
In the press

Media appearances

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Education
2-2021 - 7-2021
Professional Certificate
Columbia Engineering Boot Camps
6-2016 - 12-2017
Certificate
Queens College
1-2011 - 5-2014
Associate's Degree
Kilgore College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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