Joan Puspus in

Joan Puspus

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Customer Support Specialist at Asurion
📍 Philippines

Joan is a Virtual Assistant and Bookkeeper with over 10 years of experience in corporate finance and administrative support. Leveraging her Bachelor of Science in Accountancy, she now helps creative entrepreneurs and small business owners with bookkeeping, financial reporting, and administrative tasks.

She holds a certification in using Canva to design digital course collateral, blending her financial skills with creative support capabilities.

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Experience
13 Years
Current Role
Customer Support Specialist
Job Level
Junior
Location
Philippines
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Joan cares about

Small Business Finance
Her core services focus on helping entrepreneurs and small businesses stay financially healthy with bookkeeping, expense tracking, and cash flow monitoring using QBO and Xero.
Entrepreneurial Support
She has pivoted her career from corporate roles to specifically helping creative entrepreneurs, freelancers, and small business owners stay organized and stress-free.
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Career

Work history

3-2024
Customer Support Specialist
Asurion
3-2024 - 7-2025
Customer Support Specialist
Asurion
5-2015 - 2-2024
Customer Service |Technical Support | Sales Representative
Concentrix
1-2014 - 4-2015
Customer Service Representative
Qualfon
1-1995 - 4-1997
Accounting Clerk
A.L Ang Network
In the press

Media appearances

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Education
1-1990 - 4-1994
Bachelor of Science in Accountancy
STI West Negros University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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