John Baillargeon in

John Baillargeon

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Vice President, Customer Operations at Insurity
📍 Enfield, Connecticut, United States

John Baillargeon is the Vice President of Customer Operations at Insurity, leveraging extensive experience in the software and insurance industries. A graduate of Bay Path University, he specializes in customer advocacy, team leadership, and driving operational efficiencies. Colleagues describe him as resourceful, organized, and results-oriented.

While at The Phoenix Companies, he earned the CEO’s Achievement Award for managing initiatives that added over $300M to the companys capital ratios.

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Experience
22 Years
Current Role
Vice President, Customer Operations
Job Level
Senior
Location
Enfield, Connecticut, United States
Personality Overview

How John shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics John cares about

Customer Advocacy
This is listed as one of his core strengths. His focus is on developing trusted relationships to deliver solutions that improve customer revenue and profitability.
Operational Efficiency
He has a strong track record in process improvement, including streamlining nine legacy data warehouses into a single repository in a previous role at Travelers.
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Career

Work history

6-2021
Vice President, Customer Operations
Insurity
9-2020
Vice President, R&D Operations
Insurity
9-2016 - 9-2020
AVP, Client Relationship Team
Insurity
10-2007 - 8-2009
Assistant Vice President - Program Manager
The Phoenix Companies
1-2006 - 10-2007
Senior Director, Strategic Project Manager, Management Information Systems – Personal Lines
Travelers
In the press

Media appearances

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Education
2002 - 2003
Masters
Bay Path University
1994 - 1996
Military Commision
Military Academy
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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