John M. Wambui, PhD, MSW, MSc in

John M. Wambui, PhD, MSW, MSc

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Order Management and Accounts Manager at Cepheid
📍 Memphis, Tennessee, United States

John is a mission-driven leader at Cepheid with a unique background spanning social work, public policy, and molecular diagnostics. Holding a PhD from the University of Delaware, he focuses on delivering measurable impact by optimizing processes, managing global projects, and improving client satisfaction through cross-functional communication.

Fluent in English and Swahili, John connects with people from diverse backgrounds. His career began in crisis intervention and client advocacy, showing a deep commitment to community welfare and strengthening family stability. His academic work explores urban development and social capital in vulnerable communities.

He transitioned from a career in social work and urban policy research to leading commercial operations in the healthcare diagnostics industry.

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Experience
12 Years
Current Role
Order Management and Accounts Manager
Job Level
Middle
Location
Memphis, Tennessee, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics John cares about

Healthcare Operations
Focuses on optimizing the order-to-cash cycle, improving client satisfaction, and boosting efficiency in his roles at Cepheid and VITAS Healthcare.
Evidence-Based Solutions
Emphasizes using evidence-based interventions and data-driven strategies to achieve systems change, a theme from his social work to his current corporate role.
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Career

Work history

2023
Order Management and Accounts Manager
Cepheid
2021 - 2023
Project Manager, Global Commercial & Marketing Operations
Cepheid
2020 - 2022
Case Manager: Family and Children Services
Youth Villages
2015 - 2019
Program Mentor, Teaching & Research Assistant
University of Delaware
2013 - 2015
Community Outreach and Business Development
VITAS Healthcare
In the press

Media appearances

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Education
2013 - 2015
πŸŽ“ Master of Arts Degree
University of Delaware
2011 - 2013
πŸŽ“ Master of Arts Degree in Social Work
Ohio University
2007 - 2011
πŸŽ“ Bachelor's Degree in Psychology
Felician University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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