John Malone in

John Malone

Examiner · DISC type cs
President and CEO at Eastern Management Group
📍 United States

John Malone is the President and CEO of The Eastern Management Group, a leading communications industry research and consulting firm. A former AT&T executive with an MBA from the University of Dayton, he has also founded two other software companies and served on numerous technology company boards.

Beyond his role in technology and research, John is a published author of three books for young readers. This highlights a passion for storytelling and engaging with a younger audience, showcasing a creative side that complements his analytical business career.

Unique fact: He is a high-level technology and communications consultant who also writes and publishes books for children.

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Experience
36 Years
Current Role
President and CEO
Job Level
Leadership
Location
United States
Personality Overview

How John shows up

Tough To Convince
Overcautious
Process Oriented

They tend to be clear about their needs and limitations and are unlikely to promise too much. The only way to convince them is by showing them examples and ample proof. Being observant comes to them naturally.

Priorities

Topics John cares about

Enterprise CX Platforms
He recently analyzed why large enterprises rated 8x8 highest in CX product satisfaction, emphasizing architectural coherence and reliability as key decision factors.
Telecom Cost Management
He authored a recent article for No Jitter explaining why U. S. trade tariffs have not resulted in higher telecom costs for enterprises.
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Career

Work history

4-1989
President and CEO
Eastern Management Group
In the press

Media appearances

John Malone – President and CEO, Eastern Management Group. Featured in Eastern Management Group
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Education
Master of Business Administration - MBA
University of Dayton
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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