John Nicholas

Captain
DISC Type : SD

Leader, Company Services at The J.M. Smucker Co.

Medina, Ohio, United States

Overview

John Nicholas is a results-driven leader at The J. M. Smucker Co. with over 30 years of experience shaping the companys workplace environment. His expertise spans human resources, corporate services, and special projects, focusing on enhancing talent retention and corporate culture. He holds a Bachelor of Business Administration from Ohio University.

Outside of his corporate responsibilities, John is deeply invested in his local community. He actively contributes to regional growth and prosperity as a board member for the Wayne Economic Development Council, demonstrating a commitment to supporting the area surrounding his companys headquarters.

Unique fact: In his role overseeing corporate services, his responsibilities have included managing the companys aviation department.

Personality Overview

Output-Driven

Long-Term Thinker

Dynamic But Sincere

Reading between the lines and seeing beyond your words comes naturally to them.  They exhibit a rare combination of being result-oriented but patient at the same time. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

Workplace Culture
He is quoted discussing the company's innovative "core weeks" strategy, which is designed to foster in-person connection and collaboration while allowing flexibility.
Talent Attraction
He views Smucker's hybrid work model as a competitive advantage in recruiting the best talent, stating they are "not limited by geography. "
Community Development
He serves on the Board of Directors for the Wayne Economic Development Council, showing a direct involvement in the economic prosperity of his local community.

Media Appearances

John has no verified media appearances

Work History

7-2025
Leader, Company Services at The J.M. Smucker Co.
7-2014 - 10-2025
Vice President/Director, Corporate Services & Smucker Experience at The J.M. Smucker Co.
4-2010 - 6-2014
Vice President, Human Resources at The J.M. Smucker Co.

Education

1986 - 1989
Bachelor of Business Administration from Ohio University

More Information

Social Presence :

Prographics :

Exp : 15 Location : Medina, Ohio, United States Job Level : Mid-senior Designation : Leader, Company Services at The J.M. Smucker Co.
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Insights For Selling To John

During A Call Or A Meeting

DO's

  • Let them know of potential risks but suggest mitigation methods alongside
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • During followups, use phone or text if needed, they should be fine

DONT's

  • Don't shy away from asking hard questions, but be extra polite
  • Avoid putting conscious effort into relationship-building
  • Don't get into pricing discussions early on, steer conversation towards proven results

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with John is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from John

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will John move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can John take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And John

Personality Compatibility


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