Jonathan Crane in

Jonathan Crane

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SVP, Head of Consumer Bank, Securities, and Enterprise Technology at Axos Bank
📍 San Diego, California, United States

Jonathan Crane is the SVP of Consumer Bank, Securities, and Enterprise Technology at Axos Bank. Colleagues describe him as creative, innovative, and analytical, with expertise in leveraging technology to reinvent customer experiences. He is an alumnus of Point Loma Nazarene University and leads a global team of over 150 members.

He has a significant focus on enhancing digital banking through technology, leading initiatives to blend human interaction with digital efficiency. His work involves implementing solutions that allow for better real-time customer guidance and support in online environments.

Jonathan has driven the implementation and continuous evolution of more than 30 enterprise platforms, including Salesforce and various MarTech and data management systems.

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Experience
15 Years
Current Role
SVP, Head of Consumer Bank, Securities, and Enterprise Technology
Job Level
Leadership
Location
San Diego, California, United States
Personality Overview

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Decision Approach
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Priorities

Topics Jonathan cares about

Digital Customer Experience
He led the adoption of co-browsing technology to merge the efficiency of digital banking with high-touch, personalized human interaction and support.
Enterprise Technology
Manages the strategy and delivery of over 30 enterprise platforms, focusing on Salesforce, MarTech, and enterprise data management to drive growth.
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Career

Work history

5-2022
SVP, Head of Consumer Bank, Securities, and Enterprise Technology
Axos Bank
7-2019 - 4-2022
SVP, Head of Centers of Excellence
Axos Bank
11-2017 - 6-2019
FVP, Centers of Excellence
Axos Bank
7-2017 - 10-2017
FVP, Internal Consulting (Office of the CEO)
Axos Bank
7-2014 - 6-2017
VP, Internal Consulting (Office of the CEO)
Axos Bank
In the press

Media appearances

Axos Bank uses Glance to improve CSAT for customers using online banking. Featured in Glance (glance.cx)
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Axos Bank Adopts Glance Visual Engagement to Improve Digital Banking. Featured in GlobeNewswire
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Education
2006 - 2009
Bachelor of Arts
Point Loma Nazarene University
2005 - 2006
Education details unavailable
University of Northern Colorado
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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