Jonathan Jongkind

Go-getter
DISC Type : d

Director of Customer Success Adoption at KnowBe4

London, England, United Kingdom

Overview

Jonathan has no verified overview

Personality Overview

Vision Oriented

Challenger

Decisive

They respond well to confident salespeople.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

Jonathan has no verified topics they care about

Media Appearances

Jonathan has no verified media appearances

Work History

1-2025
Director of Customer Success Adoption at KnowBe4
1-2023 - 12-2024
Director of Customer Success at Egress, a KnowBe4 company
9-2019 - 1-2023
Customer Success Team Manager at Egress, a KnowBe4 company
11-2018 - 9-2019
Head of Global Customer Services at Egress, a KnowBe4 company
6-2011 - 6-2012
IT and Library Support Desk Assistant at Information Services, University of Kent

Education

2009 - 2012
Bachelor of Laws (LLB) from University of Kent
2007 - 2009
5 A-Levels from Hills Road Sixth Form College

More Information

Social Presence :

Prographics :

Exp : 8 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Director of Customer Success Adoption at KnowBe4
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Insights For Selling To Jonathan

During A Call Or A Meeting

DO's

  • Be crisp while making the pitch
  • Highlight the competitive differentiation of your product
  • Make sure that you you respond to any queries from them quickly

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Don't try too hard to get friendly, let it happen with time
  • Do not give up if they are not convinced, try again with a different approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jonathan is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Jonathan

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Jonathan move?

  • Their decision making speed is somewhere in the middle.
  • Can Jonathan take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Jonathan

Personality Compatibility


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