Jonathan Vercruysse in

Jonathan Vercruysse

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Global CRM Director for Luxury Division at L'Oréal
📍 Greater Paris Metropolitan Region, France

Jonathan Vercruysse is the Global CRM Director for LOréals Luxury Division, specializing in data-driven marketing and omnichannel strategy. An ESSEC Business School alumnus, colleagues describe him as passionate, rigorous, analytical, and detail-oriented, with a clear strategic vision.

He shows a strong interest in continuous learning and staying ahead of business trends, following publications like the Harvard Business Review and previously sharing industry insights on emerging tools and strategies with his professional network.

His background uniquely combines commercial financial control with deep CRM expertise, giving him a distinct perspective on campaign profitability and investment.

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Experience
11 Years
Current Role
Global CRM Director for Luxury Division
Job Level
Mid-senior
Location
Greater Paris Metropolitan Region, France
Personality Overview

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Priorities

Topics Jonathan cares about

Omnichannel CRM
His current role involves accelerating omnichannel customer relationships through lifecycle activation and personalization for luxury brands.
Customer Data Strategy
He focuses on first-party data acquisition, governance, and analytics to build a comprehensive view of the customer.
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Career

Work history

2-2018
Global CRM Director for Luxury Division
L'Oréal
11-2014 - 2-2018
Senior Manager Customer Data
Weave
11-2014
Manager
Headlink Partners
Responsable Contrôle de Gestion Commerciale
3 Suisses
Senior Consultant
Diligence Partners
In the press

Media appearances

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Education
9-1999 - 6-2004
Bac+5
ESSEC Business School
1997 - 1999
Education details unavailable
Prépa HEC option scientifique
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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